Terms And conditions
Office Hours: Monday thru Friday 7:00 am to 4:30 pm (CST)
Our terms are NET 45 DAYS on all new and current accounts. C.O.D. if not current. Payments become due 45 days after the invoice date, if the order is complete or not. Shipments will be held if an account contains invoices over 45 days past due. The account will go on permanent C.O.D. when there is a history of past dues. Third party collection fees and legal fees must be paid in full before an account can be reopened.
Prices are subject to change without notice. This is because the market is constantly fluctuating, and the cost of goods and services can change at any time. Businesses often need to adjust their prices in order to stay competitive.
No Order is too small. Some Items Excluded.
Other Order Information
We reserve the right to split shipments. We sell on first come first serve basis. Where available, substitutions will be shipped if the product ordered is not available or discontinued.
If your order is still open in our system, please contact us at (866) 529-3526 to cancel your order. You will not be charged any shipping or restocking fees.
If your order has shipped –
You can refuse the delivery as it will come back to our warehouse and when the product is received back into our warehouse, at that time you may be charged up to a 35% restocking fee as well as all shipping fees associated with the shipment.
If you have received your order and it does not suite your needs, please contact our friendly customer service to obtain a Return Authorization Number 866-529-3526.
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
MRIequip.com sells to dealers only and reserves the right to cancel an order if we believe someone other than a hospital, clinic or dealer is attempting to purchase from us.
No item will be accepted for return after 30 days from date of purchase. All returns must be labeled with a Return Authorization Number which can be obtained from our customer service department.
All returns will be subject to a 35% restocking fee. The customer is responsible for all freight charges incurred with all returns or exchanges. If you have received an order in damaged condition, or are missing one or more items from your order, please contact customer service immediately. Claims for shortage, breakage or any other reason must be made within 48 hours of receipt. Shipping containers must be kept if shipment is damaged or short. The customer is responsible for all freight charges incurred.